Dedicated Account Management for All

YOUR EYES & EARS IN THE WAREHOUSE

Your fulfillment warehouse is the last touchpoint between your brand and your customers.

Don’t depend on support tickets to ensure your customers are happy.

Having someone you can rely on is an essential need to your e-commerce success.

Account managers are the direct link to your eCommerce order fulfillment success. They ensure your company’s orders are fulfilled accurately and shipped out in a timely manner. They assist you with anything pertaining to order fulfillment so that everything runs smoothly, and your customers are satisfied.

At Fulfyld, our mission is to make everything easier for you. With a dedicated account manager, we can do just that. Our knowledgeable team of account managers are equipped to provide you with immeasurable support through every step of the supply chain. We are committed to helping you grow and ensuring accuracy every order!

While there are several benefits, here are a few:

Improves customer satisfaction

Improves customer satisfaction

A good account manager ultimately improves your customer satisfaction by quickly responding to customers, monitoring and frequently updating the order fulfillment systems to ensure on-time order delivery. Account managers play a pivotal role in the fulfillment process, and when your customers are satisfied this will generate customer loyalty and in turn, grow your company.

Direct access

Direct access

One of the greatest benefits of having a dedicated account manager is a direct, single point of contact for all of the questions and needs you may have. At Fulfyld, we provide you full accessibility to your account manager with their personal cell phone and office numbers as well as an email address to contact them at any time. This allows you to build a good personal relationship to ensure your company runs efficiently.

Increases revenue

Increases revenue

When your customer satisfaction increases, so does your revenue. Customers are more inclined to continue ordering your products, which will sequentially increase your revenue. Training our team to fulfill your orders based upon the specific needs of your company (including marketing material), accurately fulfilling your orders and delivering your products on time are just a few ways that Fulfyld can increase your revenue in the long run. Our account managers go the extra mile to make sure that our clients’ needs are met, which will further the success of both companies.

Want to learn more about the benefits of a dedicated account manager?

Want to Learn More?

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TESTIMONIALS

What our customers are saying!

Emily K. Pauli
Emily K. Pauli
2022-07-28
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As a start-up, we needed a 3PL partner that would grow with us and Fulfyld IS IT!!! After trying another 3PL...
Hebron Samuel
Hebron Samuel
CEO, Cubbit
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“Timely and thorough replies from
our account manager. Easy to use platform.”
Ben Rauch
Ben Rauch
2022-03-13
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Excellent partner to us as we scale - highly flexible when our volumes fluctuate and transparent pricing. Extremely responsive team and amazing accounts reps. Super clean integration with Shopify. Couldn't ask for more from a logistics provider!!
Manuela Houvardas
Manuela Houvardas
Collonil North America
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"No matter what happens whether good or bad there is always a quick resolution. We have never had a question or problem go unanswered!"
Premium Leonidas
Premium Leonidas
2021-05-03
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I've been with Fulfyld for almost 1 year. Paul (my account manager) has been very helpful and cordial. The Fulfyld team has helped with the technical integrations involved with Amazon, Woocommerce and Etsy.
Emily Lease
Emily Lease
Director of Ecom @ Hydralyte
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One thing that REALLY stands out to me with FULFYD is our amazing communication with Kelsey! Other services do not offer such great 1-1 support and it is extremely helpful for us!
Calvin Gee
Calvin Gee
Raid Fitness
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"Moving our order fulfillment to Fulfyld has been one of the best decisions we have made. Not only do they take care of our shipping, but they have been very instrumental in helping to organize our entire supply chain. Keep it up!"
Robbie Tharp
Robbie Tharp
@username
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The team over at Fulfyld is absolutely stellar. I've explored partnering with various 3PL services in the past and it's always been a headache with unclear fees, order fulfillment hiccups, etc. With Fulfyld, their accuracy is 100%, communication is wildly on-point, Shout out to Bobby Halstead.
Amy Myers, MD
Amy Myers, MD
CEO
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"For 2 years Fulfyld was an intricate part of our day to day operations; always willing to adjust, update and grow alongside AMMD. Their level of service and communication was key to a lot of successful product launches and promotions. Any issues were always treated as top priority and the team worked quickly to obtain and implement the best solution possible."
Jordan Caro
Jordan Caro
CEO, Alternate Route
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"You guys are the best. Fast, reliable, and accomodating at every step.
My account manager Alfonzo has been super responsive and helpful always. You guys really are an extension of our team."
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